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Interplay of technology and skills

Post pandemic world, digital transformation and cloud are now mainstream

By: Rohit Bhargava, Practice Head – Cloud & Security from Cloud Box Technologies

Interplay of technology and skills

The pandemic has flipped regional enterprise priorities the other way around. Some projects that were on the drawing board have been accelerated, while others trimmed down or shelved. With cloud at the epicentre, regional enterprises are accelerating digital transformation projects to achieve a host of new capabilities.

These include cost reduction, rapid time to market, creation of new market places, enhanced team collaboration, amongst others. The pandemic’s fast-changing environment is typical of a competitive digital market place, where scale, speed, simplicity, determine survival and business returns.

Pragmatic evaluation

All technologies go through a roller coaster of highs and lows. They exhibit peaks of rapid adoption and slow-downs, triggered by pragmatic evaluation to get the best business benefits out of investments. Digitally advanced organizations develop the ability to manage these highs and lows of adoption.

CIOs in these organizations learn digital dexterity, a new set of skills and capabilities to manage such challenges. These skills are typically a blend of continuous problem solving, complex decision making, and rapid pattern recognition.

Digital dexterity

Digital dexterity is a new set of attributes and skills that allow CIOs and their teams to operate successfully in a continuously changing digital world. Digital transformation also requires the ability to adjust to challenges both outside and inside the organization.

Moving down the digital transformation path requires organizations to manage multiple disruptive digital technologies cohesively and systematically. This enables disruptive technologies to add up and grow exponentially in scale. The way forward is for CIOs to select, use and integrate disruptive technologies, continuously.

Leveraging the cloud

Cloud computing helps to reduce the computing cost per user, where a large number of users are using the same application workload. In the past, legacy database servers were much more inefficient in sharing the same application workload with many users.

Hence, when the user base was smaller, and the ability to share compute and application resources were limited, the cost per user was much higher. Computing was more expensive in the past, with legacy servers and database technologies.

graph of computing cost

A simple graph of computing cost per user versus the number of users and the type of technology shows that, as the number of users supported with the same application workload increases, the cost per user reduces.

Over the last 30 years, we have seen these changes happening through client-server architecture, Unix servers, Main Frame servers, Virtual servers, and finally modern-day hyper-converged servers and finally hyper scalar architecture.

The number of users, now supported on cloud application architectures, using hyper-converged and finally hyper scalar architectures built by cloud service providers, can run into millions, tens of millions, and more.

The key here is to have a well-designed, cloud architecture, application workload, scale-out across an array of computing resources, to support millions of concurrent users, in real-time. Using a cloud platform from cloud service providers, enterprises are outsourcing the requirement of keeping in touch with the latest technologies and best practices.

higher productivity gains

This reduces enterprises’ pressure to continuously invest in technology capital purchases and continuously recruit skilled technology resources. Therefore, Cloud reduces the total cost of technology ownership on the longer term and helps the IT organization demonstrate higher productivity gains.

In reality, CIOs and business heads inside an organization may find themselves challenged, with cloud and other technologies, to use the full potential of the digital platforms they are building. The digital platform allows the organization to build new products, target new customer segments, build new marketplaces and extend and integrate into supplier ecosystems.

Digital platforms can transform an organisation’s complete business model and is only limited by the CIO and business heads’ imagination and creativity.

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